top of page
-
How can I view my coupons?You can view your coupons on the "Hallmark Cards Now" App, you can view and request rewards on the app. This app feature is only available on iPhones. Coming soon to Andrioid.
-
How do I return items?You can return most items up to 30 days from purchase date with receipt to the store you purchased from. If you do not have receipt you can return items from store you purchased from within 30 days for the current selling price. Holiday Items are NOT returnable after the Holiday (Example: Easter Figurine is not returnable after Easter). Christmas items are NOT returnable after December 24. Food items are NOT returnable under any circumstance.
-
How can I request an item to be sold in your stores?You can email info@betreshallmark.com your item request. If you are a vendor, please include a current catalog of your items and a good contact to reach you.
-
How did I get placed on your email list?You got on our email list by making a purchase in-store with us, or our email sign up on our website. You can opt out of our email list in the footer of the email anytime.
-
How do I return Items purchased online?Please email orders@betreshallmark.com for details on returning items. (Shipping charges may apply)
-
I want to purchase an item online but it is marked as "In-store only"You can purchase any item listed online. These items are marked this way do to store availability, low stock, or size/weight of item. If you would like to purchase an item marked "In-store only" please email info@betreshallmark.com.
-
How can I purchase an item online that is not listed on your site?Please email info@betreshallmark.com with your request. We will get back to you as soon as possible if we have item in-stock at any of our locations and can ship item. There may be a delay purchasing items this way, these items will need to move to our warehouse location to ship out, so they may not ship within the 3-5 business days.
bottom of page